Why Choose Diamond Air Design?
We at Diamond Air Design are a local family owned and operated company where the owners are easily accessible. So, you will get personalize service and accountably for every job done. We are available, so you can talk to an owner anytime if you have a question. We are personally involved in the business each day.
We have a live person answering the telephone which always providing a quicker response time to services, inquires and questions. Often limiting property damage and saving you money. “We dislike automated systems as much as you do!”
We know the climate, codes and construction in this area. So, we know what work and doesn’t work in this region. Your home will not be our testing or training ground, so you can be assured we will get the job done right saving you time and money. We give you a satisfaction guarantee. We also give you a comfort guarantee that the equipment installed will cool and heat to your satisfaction or it will be replaced at no additional charge or expense to you.
Our estimates are always FREE, and we quote prices prior to doing the work so you know how much money you are going to spend before we start the work and you have our no surprises guarantee. There will be no hidden or extra charges which mean the price quoted is a firm price.
All our prices come out of a standardized pricing guide in our business, so everyone pays a same price for the same work being done. You can be assured of a fair price for work being done every time. We don’t make prices up as we go along or charge by the neighborhood.
We have years of experience in solving problems with service, installation including ductwork and duct cleaning. We are HVAC problem solvers so can repair and replace inferior work done by other contractors to improve your HVAC air flow and installation problems. We never have to make excuses for inferior workmanship or quality.
We service and install at your home with the highest quality and care just like we would do at our home every time. We value integrity and honesty in our business, so you will get the correct answer based on the truth not profit by some salesman on commission. If we can repair your unit we will.
We don’t use sub-contractors in our installations or service work at your home. Our people are covered by our insurance and our license and we will honor the warranty for all the work they do. You won’t be caught in the middle between someone contacted to do the work and sub-contractor who is doing the work which could put you at risk of an inferior installation or service. Damaging your property.
We always register your new equipment for you our client to make sure you receive the full manufactures warranty that you are entitled to receive. We do not leave that burden on you by chance you forget and only receive 5 years for your unregister product.
We are full licensed and insured for your protection, so there will be not claim against you or your insurance in the event of an accident, injury or damage to your property. You will not have any out of pocket charges or expenses to your property or claim against your insurance in the event of accident, injury or damage to your property.
We will take the upmost care in your home when installing removing equipment by use drop cloths, mats to prevent damage to your home saving you money. We always clean up after ourselves by removing old parts and equipment and dispose of properly to not leave you a mess to cleanup.
We have going training program throughout the year for our employees and company, so you can be assured our team will be well trained, knowledgeable, proficient and efficient there by saving you time and money.
We keep a complete customer history of services performed at your home, so you don’t have to for your convenience.
We arrive in uniform and marked vehicles for your security, so you know who is at your home for safety reasons.
We do background checks and drug screening on all employees to make sure you do not have criminals working in your home. This is for your personal security.
We always pull proper permits that provide third party protection all our work that meets or exceeds existing codes, so it works better, safer and last longer saving you money. We always install a new thermostat and float switch with every new installation for you saving you down time or damage to your property.
We keep fully stock inventory of common parts on our vehicles to get you back up running and comfortable as soon as possible. We use only time tested, field tested parts and supply’s so it works better, last longer saving you money.
We guarantee our work to your satisfaction giving you parts and labor warranty, so you can’t waste your money. We stand behind our installations labor for a full two years. No out of pocket expense for those years saving you money. We offer optional extended labor warranty for up to a full 10 years with no deductible so there is no out of pocket expense to you for those additional years you select saving you money on your maintenance cost.
If you have warranty coverage with us we prioritize warranty call with our customer because we feel that is fair to honor our commitment to customers who have put their trust in us.
We specialize in residential installations and do commercial work.
Let our care and experience work for you. Contact us today for a your HVAC needs, we look forward to serving you! Call (850) 748-1066 for a FREE Estimate today!